Shipping Policy

Thank you for shopping with TheSwagModeStore! We want to make your shopping experience as smooth as possible. Below is our shipping policy for your convenience:

Order Processing Time

• All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or public holidays.
• Orders placed after 12 PM (noon) EST may be processed the following business day.

Shipping Methods & Estimated Delivery Times

We offer several shipping options to suit your needs:

1. Standard Shipping: Estimated delivery time of 5-7 business days.
2. Expedited Shipping: Estimated delivery time of 2-3 business days.
3. Express Shipping: Estimated delivery time of 1-2 business days.

Please note that delivery times are estimates and may vary depending on your location, weather conditions, or other factors.

Shipping Rates

Shipping costs are calculated at checkout based on the shipping method and delivery address.

International Shipping

We are pleased to offer international shipping to select countries. International shipping times vary depending on the destination, and customers are responsible for any applicable customs duties or taxes in their country.

Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number. You can track your package through the carrier’s website.

Shipping Address Accuracy

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or misdeliveries caused by incorrect or incomplete shipping addresses. If your order has already been processed, we cannot modify the shipping address.

Lost or Damaged Packages

If your order is lost or damaged in transit, please contact our customer service team at care@theswagmodestore.com within 7 days of receiving your tracking number. We will assist you with filing a claim with the carrier and resolving any issues.

Returns & Exchanges

For details on how to return or exchange your items, please visit our Returns & Exchanges Policy.